Privacy Policy

1. Introduction

This Privacy Policy applies to the mobile game Bottle Puzzle Arena (the “App”), developed and published by CityHall App Studio (CAS) (“we”, “our”, or “us”).

By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.

2. Information We Collect

We do not ask you to create an account or provide personal details such as your real name, address, or phone number inside the App.

However, the App and its third-party services may collect the following types of information:

• Device information (such as device model, operating system version, language, and region).
• Usage data (such as screens viewed, buttons tapped, time spent in levels, and basic gameplay events).
• Crash and performance data (to help us fix bugs and improve stability).
• Advertising identifiers (such as Google Advertising ID) used for ad display and frequency capping.

This information is generally collected in an anonymized or aggregated form and cannot directly identify you.

3. How We Use Information

We use the information described above for purposes such as:

• Ensuring the App works correctly on your device.
• Improving gameplay, balancing difficulty, and enhancing the player experience.
• Monitoring App performance and fixing crashes or errors.
• Showing ads and measuring their performance, where applicable.
• Preventing fraud, misuse, or other harmful activity within the App.

4. Third-Party Services

The App may include third-party services that collect and process data in accordance with their own privacy policies. These may include, for example:

• Advertising networks (such as Google AdMob) for serving ads.
• Analytics services (such as Google Firebase Analytics or similar tools) to understand how the App is used.

These third-party providers may receive information such as your device identifiers, general location (country/region), and usage data. We recommend reviewing the privacy policies of these providers for more details.

Example: Google’s Privacy Policy is available at https://policies.google.com/privacy .

5. Advertising

The App may display ads to help keep the game free to play. Advertisers and ad networks may use advertising identifiers and other information to:

• Show ads in the App.
• Limit how many times you see the same ad.
• Measure ad performance and detect invalid traffic.

You can usually control whether you receive interest-based (personalized) ads by adjusting settings on your device:

• On Android, you can limit ad personalization in your Google account or device ad settings.

6. Children’s Privacy

Bottle Puzzle Arena is designed for general audiences. We do not knowingly collect personal information from children under the age of 13 (or a higher age where required by local law).

If you believe that a child has provided personal information to us, please contact us using the details below and we will take steps to remove such information.

7. Data Retention

We retain data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. Third-party providers may have their own data retention periods, which are described in their respective privacy policies.

8. Data Security

We use reasonable technical and organizational measures to protect information processed in connection with the App. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices & Rights

Depending on your device and platform, you may have options to control certain types of data processing. For example, you may:

• Limit or reset advertising identifiers in your device settings.
• Disable analytics or personalized ads where such options are provided by third-party services.
• Uninstall the App if you no longer wish to allow any collection or use of information related to it.

If you have questions about how your data is handled in relation to Bottle Puzzle Arena, you can contact us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time, for example to reflect changes in the App, legal requirements, or our data practices.

When we make changes, we will update the “Last updated” date at the top of this page. We recommend reviewing this page periodically for any changes.

11. Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy or the App, please contact us: